The #1 question we are getting from our clients about HEAT 9.5 and HEAT Self Service 9.5 is:
“Can you please help me understand the new features of HSS and Call Logging?”
SMA offers a “What’s New in HEAT 9.5 & HSS 9.5″ free webinar during which we explain and demo these enhancements. (Check out the next one.)
In the webinar we discuss and demo the HEAT 9.5 enhancements for Email , UI, and the HEAT Messaging Center.
We also show new or enhanced HEAT Self Service 9.5 features like Full Form Rule Support, Multiple Call Group Support, Journal Filtering, HEAT Board Subscriptions, and Executing AutoTasks.
Check out our website for more info on the enhancements and how SMA can help with the upgrades.
You may be wondering, what’s the #2 question about HEAT 9.5 and HSS 9.5? The second most popular question is:
“How do I know if HEAT 9.5 and HSS 9.5 are are compatible with our Operating System, Database platform?”
Luckily, FrontRange Solutions has developed a compatibility matrix. If you have questions about the compatibility of your system, you can contact SMA (info@smasystems.com) and we can help you with that.
What’s YOUR question about HEAT 9.5 and HSS 9.5?
We’d like to open up this blog to your questions!
Posted by Janet at SMA 
